Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you make a purchase or interact with our website, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely through third-party payment providers)
• Order history

Automatically Collected Information

When you visit our site, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referral source
• Cookies and tracking data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Communicate with you regarding purchases
• Provide customer support
• Send order confirmations and shipping updates
• Improve website performance and user experience
• Detect and prevent fraud
• Send marketing communications (only if you opt in)

We do not sell your personal information.

3. Payment Processing

All payments are processed through secure third-party payment providers. AURAYAKO does not store full credit card details on our servers.

Payment processors handle your information according to their own privacy policies.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve site performance
• Analyze traffic and shopping behavior
• Remember items in your cart

You may disable cookies through your browser settings. However, doing so may affect certain site functionality.

5. Sharing of Information

We may share your information only with:

• Payment processors
• Shipping carriers
• Website hosting platforms
• Service providers assisting with operations

We may also disclose information when required by law, subpoena, or to protect our legal rights.

We do not sell or rent customer data.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online transmission or storage method can be guaranteed 100% secure. By using our website, you acknowledge this inherent risk.

7. Your Rights (New York & U.S. Consumers)

As a U.S.-based business operating in New York, we honor consumer rights regarding personal data transparency.

You may:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal and operational requirements)
• Opt out of marketing communications at any time

To submit a request, contact us at: aurayakollc@gmail.com

We will respond within a reasonable timeframe in accordance with applicable law.

8. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions
• Maintain financial records
• Comply with legal obligations
• Resolve disputes

When no longer required, information is securely deleted or anonymized.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such information has been collected, it will be promptly deleted.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

11. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Continued use of the website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

AURAYAKO

New York, NY

aurayakollc@gmail.com